SHIPPING POLICY
PLEASE NOTE THAT OVERSEAS SHIPPING IS SHIPPED BY UPS. AS AN APPRECIATION FOR YOUR ORDER WE WILL BE SUBSIDIZING PART OF YOUR SHIP COSTS AND REDUCING THE PRICE DOWN TO $29. THANK YOU FOR SUPPORTING US!
Current estimated shipping delivery times:
USA: 1-6 business days once shipped with USPS
Canada: 10-14 business days once shipped with USPS
World: 1-6 business days once shipped with UPS
Your order will be sent out on average within 1-3 days of ordering. A tracking number will be provided via email once your order is shipped. Please email info@vnmsport.com if you have not received your tracking.
International shipping:
International shipments may incur customs/VAT fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees but we choose shipping providers that charge the lowest cost to you.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at info@vnmsport.com noting your order number. We’ll see what can be done.
RETURNS POLICY
100% satisfaction guarantee:
If you unhappy with your order or any reason, you can return it within 30 days and we will provide you with a refund for the cost of the products ordered. We do not accept items that show signs of use. Items must be in new condition with no evidence wear and tear.
We do not exchange or return custom made items.
Due to new post-Covid policies recently implemented by Point of Sale providers, they will be keeping their processing fee for every return. This is approximately 3% of the full cost paid.
Procedures:
Please email us at info@vnmsport.com with your intent to return. USPS First Class shipping under 1 lb is likely the cheapest option within the USA. You can return with tracking number to:
VnM Sport, PO Box 2488, Aptos CA, 95001, USA
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time! Pictures are very helpful. Please send them to info@vnmsport.com
Wrong size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. Let us know within 30 days and we’ll get you sorted out.
If you’d like a different size, get in touch with us at info@vnmsport.com and we’ll let you know what your next steps are.